![]() You should check to see if you’re still logged into your account on the Hue app. It can also happen when the app data gets cleared. ![]() This can happen when you migrate bridges and forget to log back in. One culprit is that you got logged out for some reason. To fix this, you first need to enable ‘Out of Home Control.’ If this is enabled but you’re still getting this error, it’s something else. This issue happens when you want to control your Hue lights when away from home. After this, you should be able to enable ‘Out of Home Control’ on your Hue app. Give the Hue app permission to access your location. This varies whether you’re on Android or iPhone.Įither way, find the Hue app and go into its permission settings. To do this, you’ll need to go to the app settings on your device. However, it still won’t do much good unless the Hue app is given permission to access your location. ‘Out of Home Control’ isn’t available unless this setting is enabled on your device. Go to your phone’s settings and see if location services are enabled. If you can’t enable this option on your app, the solution is likely simple. However, it only works when the ‘Out of Home Control’ option is enabled. Home & Away is a feature that lets Hue turn your lights on when you get home and turn them off when you leave. Fix Hue Bridge That’s Not Working Remotely You might also want to check out: 13 Steps To Connect Philips Hue to Google Home (No Bridge) 2. ![]() Completely close the Hue app and reopen it to see if this fixes the issue.Log back into the network with your password.Go to your phone’s WiFi settings and select ‘Forget This Network’ on your home network.If it is but is still not working, do the following steps: Make sure your phone is connected to the same network as the Hue bridge. This is usually easy to fix.Ĭonfirm that your Hue bridge is fully connected to your router and that all the lights on it are solid blue.īlinking lights means a failure of some kind, commonly a connection error. Solve No Bridges on Network ErrorĪ common error is the Philips Hue app claiming there are no bridges on your network. Let’s go over some of the most common connection problems that you can have with this home lighting system and how to fix them. You have to look at the problem and tailor your solution, as there’s no one-size-fits-all solution. For example, a fix for one problem won’t necessarily fix a different problem. I’ll also detail how to fix them with easy-to-follow steps.įixes for Philips Hue Not Connecting RemotelyĮvery problem Philips Hue can have requires a separate solution. In this article, I’ll go over some of the possible reasons you can’t connect to your Philips Hue. Most problems can be solved by resetting your devices or logging out and back into WiFi. If you’re unable to connect to Philips Hue remotely, you may get a message that there are no bridges on the network, your bridge can’t connect to the Network, or that your bridge is already paired. To fix this issue, you need to determine first what your exact problem is. It can, however, be frustrating when you’re unable to connect wirelessly or remotely. Philips Hue was the first line of color-changing bulbs able to be controlled wirelessly.
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